Small-shop support

Contact DialUpDuo

Need help with an order, a product question, or a custom detail? You're in the right place.

For the fastest help, use the floating chat button on our website. Prefer email? The contact form below works too. Either way, your message goes to real small-shop humans.

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Use chat for the fastest help

The floating chat button is the best way to reach us. It helps us organize questions and respond faster.

Look for the chat bubble in the bottom-left corner of the website.

Order help Product questions Custom details

Prefer email? Send us a message.

If you're asking about an order, please include your order number and the email address used at checkout so we can find it faster.
Help us help you faster
  • Order question? Include your order number.
  • Product question? Include the product name or link.
  • Custom details: Tell us the color, size, or design notes you have in mind.

Business Details

Support Email

contact@dialupduo.com

Return Address

4747 E Elliot Road
Suite 29 PMB 844
Phoenix, Arizona 85044-1629
United States

Please contact us before mailing a return so we can confirm the next steps for your order.